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Privacy Policy

Effective Date: 01/02/2023


Introduction
At EntryCall, protecting the privacy and security of our users' information is paramount. This Privacy Policy outlines the types of personal information we collect and process through our website, mobile applications, and smart technology solutions for condominiums, including smart entryphones, License Plate Recognition (LPR) systems, lobbywatch channels, and related services (collectively, "the Service"), and how we safeguard and use that information.
Information Collection and Use
1. Personal Information
When you register for or use the Service, we collect personal information you provide to us. This may include:
•    Name, email address, and phone number
•    Physical address and details of your condominium unit
•    Vehicle information for LPR system usage
•    Payment information for subscription services
•    Any other information you choose to provide related to the use of our services
2. Technical and Usage Information
We automatically collect information about how the Service is accessed and used. This information includes your IP address, browser type, device information, pages visited, time spent on pages, and other diagnostic data.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
Use of Data
EntryCall uses the collected data for various purposes:
•    To provide and maintain our Service
•    To notify you about changes to our Service
•    To allow you to participate in interactive features when you choose to do so
•    To provide customer support
•    To gather analysis or valuable information so that we can improve our Service
•    To monitor the usage of our Service
•    To detect, prevent, and address technical issues
•    To fulfill any other purpose for which you provide it
Sharing and Disclosure of Information
We may share your information with third parties in the following situations:
•    Service Providers: We may share your information with third-party service providers who perform services on our behalf.
•    Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
•    Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred.
Security of Data
The security of your data is important to us. We implement measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
Your Privacy Rights
Under Canadian law, you have the right to access, update, or request the deletion of your personal information. To exercise these rights, please contact us at (647) 484-3000 or by email - info@entrycall.ca.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top.
Contact Us
If you have any questions about this Privacy Policy, please contact us at (647) 484-3000 or by email - info@entrycall.ca 

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